Wednesday, June 27, 2007

Plane Crash Prompts Concerns on Dodgy Travel Packages [for Korean tourists]

Jun.27, 2007
Chosun (South Korea)

Questions about the safety of discount package tours to Southeast Asia and China are on the rise following Monday's fatal plane crash in Cambodia.

According to the Ministry of Culture & Tourism, the number of Koreans who traveled to Southeast Asian countries more than doubled from 3.32 million in 2000 to 7.32 million in 2005. The number of travelers to Cambodia, famous for its Angkor Wat historical ruins, increased 15-fold during that period, from 2,046 to 33,072.

With tourism booming in Southeast Asia, some travel agencies are offering discount package tours in a bid to attract customers. While the victims of the accident each paid W599,000 (US$1=W938) for what was intended to be a six-day, four-night Cambodia trip, similar packages can be had for around W270,000 in some places.

In order to offer those bargain-basement prices the agencies sometimes contract with transportation companies that use older buses or planes, and that is becoming a threat to the safety of tourists.

Still, the accident seems to have persuaded few Korean tourists from traveling to Southeast Asia. Three hundred people on Tuesday canceled trips to Cambodia with Hanatour Service, the agency that put the tourists on the plane that crashed. But many tourists booked with other travel agencies left according to schedule.

In order to fill plane seats that they have already booked, travel agencies offer cut-rate tours during the low-demand season, up to one third the price of tours in the high season. Depending on the season, the price of a five-day, three-night tour to Cambodia can vary from around W300,000 to W1.1 million.

Some travel agencies offer tours including food, accommodation and local travel for less than the cost of the plane ticket, but travelers often end up complaining of hidden fees and disappointing tours.

"Choi" paid a local travel agency W500,000 for a five-day, three-night golf trip to Thailand in July of last year, but later filed a case with the Korea Consumer Protection Board requesting for compensation.

"I couldn't get to sleep at the hotel I stayed in the first night because of the noise, and a 'shrimp and pork barbecue' that was supposed to be provided as a special meal was not there. I had a car accident on the way to the airport on the last day and arrived late. The guide didn't direct me through the departure procedures, and I barely got on plane," Choi complained.

Tourism insiders warn that more fatal accidents could happen as agencies are booking cheap airlines to lower their costs.

"Many of the cheap packages to Southeast Asia that are currently on sale are on airplanes that are in poor condition," an official in the tourism industry said. "Because there's a lack of substitute planes, only one or two planes transport all the passengers, and in some cases small airlines with just a few years of domestic flying experience are operating on international routes."

3 comments:

Anonymous said...

In the aftermath of major violation of air safety, the PMT has egregiously perpetrated hedious crime against its passengers, and therefore, I'm undoubtedly certain that the relatives of the deceased will sumon their attorneys for ligitation against the PMT airlines to make certain that all the ill-fated passengers be endentified, and and to ensure that this airline will be put in the holding pattern until the investigation is complete.

Further, the Cambodian government should make certain that this airline is not become airborne until the airline meets all the domestic air safety requirements.

Where the hell was the ELT (Emergency Locator Transmitter), which will transmit the signal in the event of the crash. Also, I highly doubted that this particular aircraft has black boxes (on the tail), one records the voice of the pilots, and the other records aircraft instruments.

On behalf of all Cambodians and other nationals, please do not gamble your life with the AN-24 airplane. This particular aircraft does not have the capability to handle the mereological conditions that it was encountered during the storm.

Also, what happen to the Cambodian NTSB (National Transportation Safety Board), after the authorities learned of the crash, or the Cambodian government simply does not have NTSB?

Please do not gamble your life with the air safety.

Khmer-American airline pilot

Anonymous said...

Yes, I was going to ask. Are these PMTs pass the reqirements or inspection? With million$$$$$$$ of dollars, why don't they least of buy modern passenger planes? I heard that Cambodia is country with careless of its own airline..

Anonymous said...

Also, I looked at the Russian-made AN-24 aircraft's instruments simply do not have the weather- radar-capability device which enables the pilot (s)to fly or circumnavigate the storms.

My profound condolences to these stricken families and friends.

May God bless them all!

Further, it's a grave mistake, if the Cambodian government allow this airlines share the friendly skies.

Khmer-American airline pilot